|Q: Can you give me an estimate and how much does it cost?|
A: Yes and estimates are Free. Most estimates can be done over the phone and/or from a print. You can e-mail or fax information to us as well. Please allow one week for your estimate. We stand behind our numbers, we refuse to play the game of lowballing to get in the door and then make up lost profits on change orders and additions. Please remember price is a reflection of quality and service.
Q: What is your hourly rate?
A: $90.00/hour. On small projects involving 1-2 hours worth of work we charge $150.00 for the first hour and $90.00 thereafter. We can estimate a project for you, or charge time and material. For emergency service between the hours of 7am and 5pm Mon-Fri, we charge $175.00 an hour and for emegency service at all other hours, we charge $230.00 per hour.
Q: How soon can you come out?
A: Depending on the situation, we will be there within 24 hours if it is an emergency. However, if not, we usually schedule approximately 2 weeks out. Please allow enough advance notice of your project so that we can get you on the schedule when you need us.
Q: Do I need lightbulbs?
A: If we provide the fixtures we will provide the lightbulbs. If you provide the fixtures, you will need to supply the lightbulbs.
Q: Do you warranty your work?
A: Yes. For one year from the date of service. We also warranty all materials, including light fixtures we provide for one year.
Q: Do you do small projects like fixing a plug in or light fixture that doesn't work?
A: Yes. We do projects big and small. Also, check out our troubleshooting area for helpful ideas on how to solve some common problems on your own.